Virtual Reception

Virtual<strong> Reception</strong>

Virtual Reception

S1 Monitoring have developed an after-hours virtual reception service that provides your customers with around the clock support whilst maintaining the impression that they are talking to your business 24 hours a day. From taking service requests to transferring calls to your after-hours emergency staff, we will eliminate the worry of losing business while you save thousands of dollars in overhead costs.

Your virtual receptionist service works by redirecting calls from your 1300/1800 business number or mobile phone once you finish your days’ work, to our Grade A1 monitoring centre located in Canberra. You can use it to answer your calls or as back-up for overflow, after-hours, and holiday calls. When your customer calls, one of operators will answer in your business name and verify the nature of the call. Dependent on the instructions determined, the operator will transfer your call or take a message and confirm with an email. All services are customised tailored to suit your business and your current requirements.

Would you just like us to answer your calls and transfer the sales leads through? Packages start from as little as $150.00 + GST per month.

Our team are standing by to assist you in customising a service to suit your needs now and into the future.